Privacy Policy

Last updated: May 5, 2026

1. Information We Collect

We collect information you provide when registering, purchasing plans, or contacting support. This includes:

• Full name and email address
• Phone number (optional)
• Payment information (processed by our secure payment gateway — we do not store card details)
• Deriv API token (stored securely, encrypted at rest)
• Usage data and trading activity on our platform

2. How We Use Your Information

• To provide and manage your subscription and bot access
• To process payments and send receipts
• To send important service updates and notifications
• To respond to support queries
• To improve our platform and services

3. Data Security

We implement industry-standard security measures including SSL encryption, encrypted database storage, and secure API key handling. Your Deriv API token is stored encrypted and is only used to execute trades on your behalf.

4. Data Sharing

We do not sell or share your personal data with third parties, except where required by law or for essential service operations (e.g., payment processing). Our payment processor handles card data on our behalf in compliance with PCI-DSS standards.

5. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications at any time

6. Cookies

We use cookies to maintain your login session and improve user experience. You can disable cookies in your browser settings, though some features may not function correctly.

7. Contact

For privacy-related requests, contact us at alphalinkprosupport@gmail.com.