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No bots answering your questions here. Our team is available on WhatsApp and Telegram — fast, direct, and helpful.

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 Typical Response Times
WhatsApp Under 5 min
Telegram Under 10 min
Email 2–4 hours
Support Form Under 24 hrs

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Common Questions

Quick answers before you reach out

How do I activate my bot after purchase?
After payment is confirmed via WhatsApp, we'll send you a license key within 30 minutes. You paste it into the bot settings on Deriv and it activates immediately.
Which Deriv account type do I need?
Our bots work on Deriv Synthetic Indices — Boom, Crash, and Volatility markets. You need a real Deriv account with a minimum balance of $50 to start with the Starter bot.
What payment methods do you accept?
We accept Skrill, USDT (TRC-20 / ERC-20), Bitcoin, and Ethereum. All payments are manually verified via WhatsApp before access is granted.
Can I run the bot 24/7 without my PC?
Yes. We can help you set up a VPS (Virtual Private Server) to keep the bot running around the clock even when your computer is off. Contact us for VPS guidance.
Do you offer a refund if the bot doesn't work?
We offer a 7-day satisfaction guarantee. If the bot fails to execute trades due to a bug on our end, we'll issue a full refund or provide a replacement license.
Is my account information safe?
We never ask for your Deriv password. The bot connects via API token only — a limited-permission token you generate yourself. Your account credentials stay private.
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Pick a plan, send payment proof on WhatsApp, and receive your license key within 30 minutes.

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